How Workplace Bullying Nearly Ruined Me

From early on in my career, I always got head-hunter calls. When you reach a certain level of expertise, they find you. This was before LinkedIn and Facebook, and they could still find you. At the time, I was not interested in going anywhere. Sure, my boss ignored me most of the time, but I […]

Why Employee Turnover Is Expensive and What You Can Do About It

As we grow our businesses, there comes a time where we need to hire someone to pick up the slack. Oftentimes, these are the entry-level jobs. While entry-level jobs aren’t the highest paying jobs, turnover can make them expensive because you are spending time, money, and resources in hiring and training new employees. What is […]

Why You Should Customize Your Employment Policies

These days, you can buy a boiler plate policies and procedures manual. You can just go to your friendly neighbourhood office supply store or bookstore and buy it. Phew! What a relief! Not really. There are three problems with buying and implementing standardized policies:  Your company culture is unique Your organizational values and objectives are […]

Are little errors starting to happen?

Why do I ask that? It is one of the signs that it is time to get some help. The main signs are: You have turned down work. Quality issues are surfacing like missed deadlines, administrative errors, product returns, and customer complaints. Excessive overtime. When was the last time you took a day or even […]

My Top Three Candidate Screening Strategies

Here are three strategies you can implement to improve your candidate base before you meet anyone. Ask for a cover letter and resume I am a stickler for spelling and grammar. I appreciate that society has relaxed its views around it, yet for me, it speaks more to attention to detail than a reliance on texting […]

Why I Started Checking for Resilience

I was watching Barbara Corcoran’s TED Talk on Rethinking Failure. One of the key messages that popped out for me was the ability to handle failure. Her message was that her successes always came on the heels of failure. One of the qualities that helps a person recover from failure is resilience. It is the […]

10 Steps to Climbing the Corporate Ladder

I put this together for a client group, which resulted in a fantastic booklet with action steps and exercises. Here are the highlights. Step 1: Know where you want to go. Each step in your career takes you in a direction. Are you going where you want to go? Take some time to evaluate where you […]

Giving Feedback Isn’t As Hard As You Think

To be effective managers, we need to manage our employees and their performance. One of the most powerful ways to guide and coach our team members is by providing feedback. Yet providing feedback seems so hard to do. We often want to avoid pain, either our pain in facing the issue or the possible pain […]